American Alarm Company

Privacy Statement

American Alarm respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the American Alarm family of companies with your consent, as required by law or to protect American Alarm, its customers, or the public, or with companies that help American Alarm fulfill its obligations with you, and then only with partners who share American Alarm's commitment to protecting your privacy and data. At any time you may contact American Alarm with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Privacy and Data Security
At American Alarm, your right to privacy and data security is a primary concern. That's why, when you visit americanalarmco.com, we help you maintain control over your personal data on the Internet. American Alarm only asks for specific types of personal information In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:

  1. Register on americanalarmco.com
  2. Provide feedback in an online survey
  3. Participate in a sweepstakes or other promotional offer
  4. Subscribe to a newsletter or a mailing list
  5. Request assistance
  6. Fill out a support request

Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number and service tag number, as well as other similar personal information. Should you choose to apply for credit through our financial service providers, we may also ask for your social security number and other information to process your credit request. If we ever ask for significantly different information we will inform you. American Alarm only uses your personal information for specific purposes The information you provide will be kept confidential and used to support your customer relationship with American Alarm. Among other things, we want to help you quickly find information on americanalarmco.com and alert you to product upgrades, special offers, updated information and other new products and services from American Alarm. Agents or contractors of American Alarm who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for American Alarm. American Alarm may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you. In addition, American Alarm may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if American Alarm reasonably believes it is necessary to do so to protect American Alarm, its customers, or the public.

Internet Commerce
The online store at americanalarmco.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. American Alarm is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call (623) 536-2322. It has always been an American Alarm practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience
We use technology to help us deliver customized visitor experiences. At American Alarm, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.americanalarmco.com. American Alarm has no desire or intent to infringe on your privacy while using the americanalarmco.com site.

 

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